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Alcatel-Lucent OmniPCX Enterprise - Documents

The Alcatel-Lucent OmniPCX Enterprise is an integrated, interactive communications solution for medium-sized businesses and large corporations. The solution combines traditional telephone functions with support for IP telephony and multimedia communication. The OmniPCX Enterprise provides a suite of unified communication applications, including a Web softphone, along with unified messaging and personal assistant applications. Based on a single software platform, the OmniPCX Enterprise...

Benefits

  • Easy to manage, deploy and maintain
  • Lower total cost of ownership (TCO) through: fast and simple deployment and maintenance, reduced cost for integrating new applications, lower telecom bills from the use of VoIP, and improved user efficiency
  • Boosts employee productivity and customer interaction by delivering full services to all staff members at all locations
  • Protects IT investment for large and medium-sized companies
  • Enables smooth migration towards new multimedia communications, whatever the existing network and IT infrastructure
  • Provides medium-sized companies with the same advanced features as larger companies, without needing dedicated, high-level technical resources and staff

Features

  • Unified communications applications provide access to all communications services from any location, any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.)
  • Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc
  • Unified messaging and personal assistant applications provide easy access to messages anywhere, anytime, with call routing and screening functions available from any device
  • Enables companies to interact with customers through a variety of communication methods, including voice, fax, e-mail, Web conferencing, etc
  • Single, multi-OS software platform compatible with a large variety of hardware platforms tailed for any enterprise configuration
  • Powerful communication servers, installed on standard equipment, provide high-level performance and reliability
  • Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed
  • Standards-based solution optimized for multi-site and distributed environments, providing advanced services all across the organization, including branch offices and teleworkers